Polaris Recall Summary

Polaris recently announced the recall of almost 19,000 RZR utility vehicles sold in the US and Canada. The vehicle’s clutch can fail and create an injury hazard. The Polaris recall involves model year 2020-2021 RZR PRO XP, PRO XP 4 and model year 2021 RZR Turbo S, Turbo S4, XP Turbo and XP 4 Turbo vehicles. Owners should stop using the vehicles and contact their local Polaris dealer for a free inspection and repair.

Polaris Recall Details

The following details are from the Consumer Product Safety Commission.

Name of product: Model Years 2020-2021 RZR PRO XP, PRO XP4 and Model Year 2021 RZR Turbo S, Turbo S4, XP Turbo and XP 4 Turbo ROV

Hazard: The vehicle’s clutch can fail, posing an injury hazard.

Remedy: Repair

Recall date: November 19, 2020

Units:  About 18,400 (In addition, about 560 units were sold in Canada)

Consumer Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information.  In addition, check your vehicle identification number “VIN” on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.

Description: This recall involves Model Year 2020 RZR PRO XP and RZR PRO XP 4 and Model Year 2021 RZR PRO XP, RZR PRO XP 4, RZR Turbo S, RZR Turbo S 4, RZR XP Turbo and RZR XP 4 Turbo recreational off-highway vehicles.  The two or four-seat vehicles were sold in the following colors:  Black, blue, gray, lime (green), sand (light brown), orange, red, titanium (silver) and white.  POLARIS is stamped on the front grille and POLARIS and RZR are printed on the sides of the vehicles.  

Model Year	Model Name
2020	RZR PRO XP
2020	RZR PRO XP 4
2021	RZR PRO XP
2021	RZR PRO XP  4
2021	RZR Turbo S
2021	RZR Turbo S 4
2021	RZR XP Turbo
2021	RZR XP 4 Turbo

 Remedy:  Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair.  Polaris is notifying all dealers and contacting registered owners directly.

Incidents/Injuries:  Polaris has received 136 reports of clutch failure, including 8 reports of debris and clutch component ejection that damaged nearby parts of the vehicle.  No injuries have been reported.

Sold At: Polaris dealers nationwide from March 2019 through October 2020 for between $18,600 and $32,300.

Manufacturer(s):  Polaris Inc., of Medina, Minn.

Manufactured In:  Mexico 

Recall number: 21-709

SVR’s Take

This is the 7th recall by Polaris in 2020. As the largest manufacturer you would expect them to have more recalls but this seems to be a disproportionate amount. The recall must also be disconcerting for management in the context of the company’s massive recalls of several years ago and their focused attempts to address quality control issues. In addition, the recall involves their most recent top line UTVs, the RZR PRO XP. There is also a relatively high number of incidents for this recall. Typically there are only a handful of incidents or even none at the time of the recall. SVR tracks industry recalls on an ongoing basis.